Features Experience Mobile
Verint® Experience Mobile™ provides EFM users with a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime.
Key Features: Case list: Quickly find cases that need your attention Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases Contact customers: Call or email the customer via built in collaboration toolsCase comments: Add notes for you or others to review Case history: View the case history, including changes to its status, assignment, or other key changes View survey response: View survey response that triggered the case To use the Experience Mobile app, you must be an existing EFM user with an EFM login.
Please contact your EFM account manager for access.
For more information about Verint & EFM, visit https://www.verint.com/engagement/our-offerings/solutions/voice-of-the-customer/enterprise-feedback/.
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the Experience Mobile in Action
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Available for Android 8.0 and above